Privacy and Security
We have partnered with Amazon for shipping our products from the Amazon Fulfillment Warehouses. Once you select a product from our website you will be taken to Amazon Website where you can securely purchase the product.
SHIPPING AND DELIVERY:
All of our products are Fulfilled by Amazon.com and ships based on Amazon.com Shipping Rates and Policies. For more information see Amazon Shipping and Delivery:
For Refund and Returns: Please see Amazon Return Policy:
For questions about a charge to your credit card please contact Amazon Customer Service
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We appreciate your business and we will respect your privacy and personal information as if it were our own.
If you would like to see all the details of our policy, please continue reading.
1. Information Collected and Use of Information
(a) Personal Information. Periodically, we may request you to provide to us with certain information by which you may be identified, e.g. your name, title, addresses, telephone number, e-mail address, credit card number and similar information, collectively referred to in this document as “Personal Information”. You may decline to provide this Personal Information, but may thereby be unable to participate in certain activities or opportunities offered on this website.
Personal Information also includes information by which you may be identified in correspondence or e-mails sent by you to us.
(b) Our use of this Personal Information. We may use this Personal Information in numerous ways, including the purpose for which it was provided, to contact you about this Site, and to inform you about our products and services in which we hope you might be interested.
When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at ORB-Travel.com, you may receive an email confirmation and an email with package tracking information. When available, recipients of our electronic gift certificates will receive an email notifying them of the gift and instructing them how to redeem it.
Please be assured that we will not sell or rent your email address to other companies.
If you do not want us to contact you with information about ORB® Travel products or services, then please refer to Paragraphs 2 and 3 below.
(c) Our necessary disclosure of this Personal Information. In order to serve you better, we may contract third parties and disclose Personal Information as necessary to them in order to provide certain services for which you supplied the information (such as credit card processing, shipping, name and address verification, email distribution, market research and promotions management) and as required by law as we deem necessary or appropriate (such as the names and addresses of contest or sweepstakes winners, to law enforcement officers, or pursuant to subpoena or court order) and we may also disclose this Personal Information to third parties to assist in endeavoring to avoid harm to persons or property.
(d) Non-personal Information. We may use and disclose to others information about you and your use of this website by which you are not identified, such as the type of browser you use, the files you request, the URL and geographic location from which you request information, the URL that you came from and go to and similar information, and information compiled in the form of statistical, demographic, or aggregated information about visitors generally to this website. This information is referred to in this document as “Non-personal Information.”
2. Your Choices re: Communications
We offer choices about the types of information you receive from us. It is our intent to send promotional emails only to those persons who wish to receive them. If you no longer wish to receive our marketing related email from us, please unsubscribe using the link provided in each edition of the email.
If you prefer not to receive other communications from ORB® Travel, please contact us at 800-561-6510 or via email at custserv@ORB-travel.com.
3. Correction or Deletion of Your Information
(a) Correcting your information. To update your customer information (name, address, telephone number and email address), please contact us at 800-561-6510 or via email at custserv@ORB-travel.com. To protect your privacy, we will need to validate your identity before you update or review your information.
(b) Opt-Out Provision. As discussed above in Paragraphs 2 and 3, you may request that ORB® Travel not contact you with goods, services, opportunities or information that may interest you or to ask us to delete your Personal Information from our database of Personal Information of users of this website by contacting us at custserv@ORB-travel.com.
4. Security of your account information
We endeavour to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We use reasonable efforts to protect customer data we collect from unauthorized access.
Children (children under the age of 13) are not eligible to use our services under any circumstances and we ask that minors (under the age of 18) not submit any Personal Information to us. If you are a minor between the ages of 13 and 18, you can use this service only in conjunction with your parent or guardian and only with their permission.
6. Links to Other Web Sites
ORB® Travel’s website or our emails may provide links to other Web sites we think you might find of interest. Please be aware that these sites operate independently of ORB® Travel and that once you leave the Site and enter another Web site, you may be subject to different privacy practices and policies over which ORB® Travel has no control and for which ORB® Travel is not responsible. Please prudently use such links and exert care in disclosing any personal information on those sites.
7. Interactive Portions of this Website
Kindly be aware that any information provided by you on bulletin boards, chat rooms and similar interactive portions of this website are made available to others. Please use good sense and prudence when participating in such interactive portions of this website. Regarding information posted by other users in such interactive settings, you agree to use such information only to the extent and for the purpose permitted by such person or persons.
If, due to such changes, you decide that you would like to delete your Personal Information from our database of Personal Information of users of the Site, please notify us as set forth in Paragraph 3 above.
We always welcome your questions, comments and feedback and invite you to please contact us at 800-561-6510 or via email at custserv@ORB-travel.com.